Interaction Training

Who should Attend

All facilities staff that have regular contact with customers

Course Overview

Skills and knowledge to develop a rapport with customers, identifying when to start a conversation with a client and how to keep the conversation going and improving your memory to remember names and details about clients

Course Content

Understanding communication, developing the skills of memory and starting and maintaining a conversation

Duration

1 day

Dates

TBA

Venue

BMY Facility (TBC)

Training Provider

ReAim

Reps Points

N/A

Qualification

Certificate of Attendance

For more information, or to book, please email BMYTraining@bromleymytime.org.uk or telephone 020 8323 1731 to speak to a member of our training team.

Course Feedback

'Well presented and fun'